Implementing a new clinical system does not have to be disruptive. Pixalere’s Change Management Program provides the guidance, training, and support needed to ensure a smooth transition and long-term success.
From kick-off to go-live and beyond, our team works alongside yours to support adoption, optimize workflows, and help your organization realize value quickly. Most organizations are operational within weeks.
While every Pixalere client follows the same core milestones, the process is tailored to your organization’s workflows, care settings, user groups, and operational needs.
We align on goals, timelines, key stakeholders, implementation champions, and current-state and future-state workflows.
We configure users, workflows, permissions, and wound product libraries to reflect how your organization delivers care.
We provide practical, role-based training for administrators, champions, clinicians, and other platform users. Training is grounded in your real clinical workflows, not generic software features.
We finalize configuration, confirm workflows, validate product lists, and ensure champions are ready to support their colleagues.
Your team begins using Pixalere in practice, with support from internal champions and Pixalere’s Implementation and Customer Success teams.
Our relationship does not end once your team is live. Pixalere provides ongoing Customer Success support, gathers feedback, optimizes workflows, and enhances the platform to support your organization’s evolving needs.
Our support team is available through the support portal, with telephone, email, and web chat options for more immediate needs. The help desk knowledge base is searchable so teams can find answers quickly and independently. Beyond day-to-day support, we stay connected through the Pixalere User Group.
Improve Access to Wound Expertise, Support Frontline Clinicians, Reduce Administrative Burden, and Deliver Better Patient Outcomes with Pixalere.
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